How to Request a Withdrawal

When you are ready to cash out your winnings from CX Bets, you can request a withdrawal directly from your account. This guide walks you through the steps, explains basic requirements, and shows you how to track the status of your payout.

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1. Before You Request a Withdrawal

Before submitting a withdrawal, please check the following:

• FICA / verification status
  In many cases, your account must be FICA-verified before your first withdrawal or before withdrawals above certain limits are allowed. See:
  • “What Is FICA and Why Do We Need It?”
  • “How to Upload FICA Documents”
  • “How Long Does FICA Approval Take?”
• Available balance
  Ensure you have enough withdrawable funds after any pending bets and not just total balance.
• Bonus and wagering requirements
  If you have an active bonus, there may be wagering requirements that must be completed before you can withdraw certain funds. See “How Bonuses Work and Wagering Requirements” for more detail.
• Minimum and maximum withdrawal limits
  Check the Cashier / Withdrawal page for the minimum and maximum payout amounts per method.

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2. Step-by-Step: Requesting a Withdrawal (Website)

1. Log in to your CX Bets account
   Go to the official CX Bets website and sign in with your username/email and password.
2. Open the Cashier or Withdrawal page
   From the main menu, click Cashier, Banking or directly Withdraw (the wording may differ).
3. Select “Withdraw”
   If the Cashier has multiple tabs, choose the Withdrawal tab.

4. Choose your withdrawal method
   Select the payout option you want to use. Typical options may include:

   • Bank transfer / EFT
   • Card withdrawal (where supported)
   • Mobile wallet or other approved methods

   Only methods available in your region or configured for your account will appear.

5. Enter the withdrawal amount
   Type the amount you wish to withdraw:
   • It must be at or above the minimum withdrawal for that method.
   • It must not exceed your available withdrawable balance.
   • It must comply with any daily, weekly or monthly limits.

6. Confirm or add your payout details
   Depending on the method, you may need to:

   • Confirm or add your bank account details.
   • Confirm the card to which the funds should be sent.
   • Confirm mobile wallet details (e.g. phone number or wallet ID).

   Make sure the details are accurate, as payouts are sent to this destination.

7. Submit the withdrawal request
   Click Withdraw, Request payout or a similar button. You should see an on-screen confirmation that your request has been received.
8. Wait for processing
   The withdrawal status will move through stages such as Requested, Pending, Processing and finally P